[If you haven’t read the original version of The Goal – it’s a better book. Here’s a chapter-by-chapter video summary, and a <60 second summary too.]

[Click here for a 60 second video summary of the first 8 chapters of Goldratt’s rules of flow.]

Summary:

Marc meets with his top two project leaders to talk about changes they can make – the whole activity feels repetitive to him. One of the engineers, Kyle, resigns at the end of the meeting.

Best Quotes by Page (Pages 7 – 10)

“If he wants a chance to start the discussion with his father again, he can’t miss the due date with these tow large customers.” Page 7

“You know it’s not all our fault. They changed the requirements when we were halfway through.” Kyle to Marc, page 8

“We increased our staff by ten percent and… and it didn’t seem to make any difference.” Page 9 Marc to Kyle

“The thing is I’ve got another offer. One that is too good to pass up.” Kyle resigns to Marc, Page 10