[The fastest way to read The Goal, and the absolute fastest way to learn The Theory of Constraints.][Watch a video summary of Chapter 22.]

This chapter starts and ends at the plant. Most of the dialog is about pragmatic implementation of Theory of Constraints principals.

Highlight

“I want recommendations on offloading the bottlenecks ready for our Wednesday staff meeting.”

Rogo doesn’t solve the problem – he asks his team how they would solve it.

Page by Page

P180 – “The bottlenecks are getting their parts promptly.”

Less inventory! Fully utilized constraints! Great job.

P181 – “I want recommendations on offloading the bottlenecks ready for our Wednesday staff meeting.”

Goldratt doesn’t focus on teamwork explicitly – but this is one of several times that Rogo finds the solution with a team, rather than doing it on his own.

“What we need is a simple way to show people the parts they need to treat with special attention—the ones they need to treat like gold.”

Making it easy for people to do the right thing improves the odds of success.

P182 – “Meet me on the receiving dock.”

P183 – “So this must be one of the machines you told Jonah we sold to make way for the inventory holding pen,” I say.

The Zmegma, found and shut down at another plant, opens up capacity as a step. Small improvements in constraint capacity make a big impact.

P184 – “With all the paperwork he’d have to do, it was too much trouble to sell it to us.”

Donovan discloses that bureaucracy was a constraint to learning and making money off of a line relocation.