Mike Haley’s forearms are huge and from his role as second shift he makes major contributions to freeing up the plant’s constraint at the furnace. Nakamura, Rogo’s faithful data analyst, is doing whatever he can create usable information.
“And if what you say is true, that this operation is so vital to the plant, then it seems to me we ought to have valid statistics on it.” Nakamura
If data is required, and it doesn’t exist – then collecting data is the constraint.
Page by Page
P185 – “He’s been coming around and asking all kinds of dumb questions.”
P186 – “And if what you say is true, that this operation is so vital to the plant, then it seems to me we ought to have valid statistics on it.” Nakamura
P187 – “A few days ago on my own, I did some projections of how many shipments we would actually be able to make last week based on the output of parts from the bottlenecks.”
Ambition and initiative are hard to coach – support team members that show them. Prediction based on calculation is an important part of using data.
P188 – “You see, I asked some of the hourly people down there and they told me those kinds of delays happen a lot in heat-treat.”
P189 – “When it stops, they can get to work on it immediately.”
This is not what happens on the NCX-10. Mike Haley runs his team like a NASCAR pit crew – perfect for the constraint.
P190 – “But what happens if stealing people turns non-bottlenecks into bottlenecks?”
Solve the current problem before you earn the right to worry about the next one. It is common to find people stuck in this scenario – they let a future problem stop them from making the right move now.
P191 – “From now on, we put only our best people to work on the bottlenecks.”
“Shortly thereafter, some amazing things happen.”
Incentives on heat treat make an impact. Goldratt supports many management best practices through the book.
P192 – “Well, we could do even better if I could get someone to listen to an idea I got,” he says.
P193 – “We don’t need to get an engineering change order, because we already have an approved procedure on the books,” says Bob.
Bypass of heat treat on parts for metal shaving allows the constraint to be further freed up.