Goldratt’s Rules of Flow: Chapter 4 – “Undesirable Effects in Multi-Project Environments”

[If you haven’t read the original version of The Goal – it’s a better book. Here’s a chapter-by-chapter video summary, and a <60 second summary too.]

[Click here for a 60 second video summary of the first 8 chapters of Goldratt’s rules of flow.]


It is now September and Marc attends his first eMBA course on project work taught by Richard Silver; his first rule is to “avoid wasting resources.”

Best Quotes (Pages 13 – 20)

“The Rules of Flow course in the Executive MBA program is his favorite.” Introduction to Professor Richard Silver, Page 13

“Are you involved in more than one project that share[s] common resources?” Prof. Silver clarifies the definition of multi-project environment, Page 14

“But she said they don’t have time to help us.” Page 15

“We actually don’t mind when the customers ask for changes. That means we get to charge them more.” Rick, talking about project challenges, Page 16

‘Too much time is spent on status reports.” Shonda on Page 17 [another example of typos, poor editing

But the project management course is at eight o’clock in teh morning and he doesn’t want to miss his Saturday workout at the gym. – Marc doesn’t like Silver’s approach, but even with his family business on the line he can’t be bothered – Page 18

“The first obstacle to flow I’d like to cover is wasting resources.” – Page 19

“Do your projects bring value to your company’s customers?” – Page 20

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