Goldratt’s Rules of Flow: Chapter 6 – “Triage in Practice”

[If you haven’t read the original version of The Goal – it’s a better book. Here’s a chapter-by-chapter video summary, and a <60 second summary too.]

[Click here for a 60 second video summary of the first 8 chapters of Goldratt’s rules of flow.]

Back in Marc’s MBA class, there is a discussion about how they implemented the triage homework based on their work experience.

Best Writing, Quotes

“Well,” Kiara arranges her thoughts as she is making her way to the front of the class, “let me give you some background first.” Page 25

“We never thought about it as typing gibberish, but between us, we have been thinking that some of the work packages we are working on contribute little to nothing.” Page 26

“So, it makes sense to triage the projects according to their value,” Rick concludes. Page 27

Kiara says, “Many specs are added just because someone thought they would be nice to have or because of a rare instance where they might be needed someday.” Page 28

The vice president in charge of our division is looking into implementing Goldratt’s approach. Page 29

  • Wasting resources is the first obstacle to flow.
  • And the rule of flow to apply here is triage.

“The low-value projects should not be placed lower on the list but rather should be completely cancelled.” Charlie, Page 30

“For companies like yours, who sell their projects directly to the end consumer, every project means incoming revenue. I assume that your company knows how to choose the right projects that give you the most profit, so, you’re right, there is value in all the projects and there is no need for triage.” Professor Rick to Ted, who works in construction Page 31

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