[Click for a chapter-by-chapter summary of the whole book.] [Video summary of Chapter 20.]

Rogo starts at the plant and then travels to meet with his wife in another tempt to recognize. You’re at Chapter 20 of 40 – 1/2 way done!

Highlight

“Why don’t we go ahead with the easier things right away and see what kind of effect they have while we’re developing the others.”

Small initial success with change sets the scene for future success.

Page by Page

P162 – “If you hadn’t neglected her all these years, you wouldn’t be in this situation,” she says.

This comment from Rogo’s Mother in Law is painful, but accurate.

P163 – “Why don’t we go ahead with the easier things right away and see what kind of effect they have while we’re developing the others.”

Bob Donovan speaks wisdom on change.

P164 – “Build inventory to maintain efficiencies.”

Our problem is our backlog of overdue orders.

P165 – “Nothing else takes priority over this.”

Rogo makes it clear to his team what his priorities are.

P166 – “If you want to talk to Julie, you can do it through her lawyer,” says Ada.

Wow. Julie has escalated quickly.

P167 – “Everyone except me knows what I should do.”

If you’re in this situation – then just do those things until you figure out your plan. Stopping to take a break or flee from the problems is rarely the right move.

P168 – “The longer you stay away, the more we’re going to drift apart from each other and toward a divorce.”

Like the deadline he got from Peach – Rogo might as well state his options.