Alex fixes his troubled plant with the help of his mentor, Jonah, who uses the Socratic method to explain a problem solving system.  The method they use is the Theory of Constraints that was created by the author – Eliyahu Goldratt.

ToC Teaches:

• Systems exist to achieve a Goal.
• Reaching the Goal requires identifying and removing Constraints (aka “bottlenecks”).
• Constraints have common traits and can be resolved with a common suite of tools.
• Creating a system to remove Constraints has Constraints – culture change is hard.

Want a longer summary?

• Conceptual Highlights
• Chapter-by-Chapter
• Summary of Reviews