Carnegie’s book begins with three fundamental techniques for handling people – 1/ don’t critize, 2/ give sincere appreciative, 3/ arouse an eager want.

Part One: Fundamental Techniques in Handling People

1. If You Want to Gather Honey, Don’t Kick Over the Behive

2. The Big Secret of Dealing with People

3. He Who Can do This Has the Whole World with Him, He who Cannot Walks a Lonely Way