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Carnegie 15.3.06: PRINCIPLE 6 Let the other person do a great deal of the talking – The Safety Valve in Handling Complaints

Pages 190 – 195. Carnegie builds off Principle 5 – once the other party is saying “yes” – encourage them to talk.  Use your conversational skills to keep them going, and rather than lecture them about some topic important to … Continue reading

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Carnegie 12.3.03: PRINCIPLE 3 If you are wrong, admit it quickly and emphatically.- “If You’re Wrong, Admit It”

Pages 164 – 171. Mistakes are often a constraint in developing a mutual understanding.  If two people think they are working towards a common goal and one person blocks that process by mistakes – then it is important to find … Continue reading

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Carnegie 11.3.02: How to Win Friends and Influence People – PRINCIPLE 2 Show respect for the other person’s opinions. Never say, “You’re wrong.” – A Sure Way of Making Enemies—and How to Avoid It

Pages 151 – 163 Carnegie 11.3.2, Pt 3 – PRINCIPLE 2 Show respect for the other person’s opinions. Never say, “You’re wrong.” – A Sure Way of Making Enemies—and How to Avoid It Best Quote An adult to young Ben … Continue reading

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Carnegie 08.2.5: How to Win Friends and Influence People: Pt 2, Chapter 8 – PRINCIPLE 5 Talk in terms of the other person’s interests.- How to Interest People

“Mr. Funkhouser, I believe I can make money for you.” Continue reading

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How to Win Friends and Influence People: Carnegie’s 3 “In a Nutshell Fundamental Techniques in Handling People”

Carnegie’s book begins with three fundamental techniques for handling people – 1/ don’t critize, 2/ give sincere appreciative, 3/ arouse an eager want. Part One: Fundamental Techniques in Handling People 1. If You Want to Gather Honey, Don’t Kick Over … Continue reading

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Carnegie 04.2.1: How to Win Friends and Influence People – PRINCIPLE 1 Become genuinely interested in other people – “Do This and You’ll Be Welcome Anywhere”

The chapter title is, “Do This and You’ll Be Welcome Anywhere”, which Carnegie answers with – PRINCIPLE 1 Become genuinely interested in other people. Best Quote(s) “I love my audience. I love my audience.” “I love being here,” is a … Continue reading

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How to Win Friends and Influence People: Chapter 0b – “Nine Suggestions on How to Get the Most Out of This Book”

Carnegie continues to lead the reader towards better people skills, laying out 9 easy rules which will improve the efficiency of his book. Continue reading

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