Category Archives: Carnegie

Carnegie 15.3.06: PRINCIPLE 6 Let the other person do a great deal of the talking – The Safety Valve in Handling Complaints

Pages 190 – 195. Carnegie builds off Principle 5 – once the other party is saying “yes” – encourage them to talk.  Use your conversational skills to keep them going, and rather than lecture them about some topic important to … Continue reading

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Carnegie 14.3.05: PRINCIPLE 5 Get the other person saying “yes, yes” immediately – The Secret of Socrates

Pages 182 – 189. From a book chapter standpoint, Principle 5 flows logically after Principle 4.  We’re taught to begin in a friendly way, and now that guidance is further tightened.  Don’t just begin friendly – begin with a goal … Continue reading

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Carnegie 13.3.04: PRINCIPLE 4 Begin in a friendly way – A Drop of Honey

Pages 172 – 181. It’s easy to imagine a brash reader having finished the previous chapter and covered “Principle 3: Admit it if you are wrong” setting forth in a blaze of glory.  While thinking to themselves, “They’ll just admit … Continue reading

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Carnegie 12.3.03: PRINCIPLE 3 If you are wrong, admit it quickly and emphatically.- “If You’re Wrong, Admit It”

Pages 164 – 171. Mistakes are often a constraint in developing a mutual understanding.  If two people think they are working towards a common goal and one person blocks that process by mistakes – then it is important to find … Continue reading

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Carnegie 10.3.01: How to Win Friends and Influence People: Part 3, Chapter 10 – You can’t win an Argument

Pages 143 – 150. Carnegie teaches the reader in steps.  Here he is removing a negative tendency – if you disagree with someone, don’t wind up in an argument.  Later in other sections, he builds back up the positive things … Continue reading

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Carnegie 09.2.6: How to Win Friends and Influence People: Pt 2, Ch 9 – PRINCIPLE 6 Make the other person feel important—and do it sincerely. – How to Make People Like You Instantly

Appreciate people. Don’t pander. Continue reading

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Carnegie 07.2.4: How to Win Friends and Influence People – PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves.- An Easy Way to Become a Good Conversationalist

PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves. Continue reading

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Carnegie 06.2.3: How to Win Friends and Influence People: Pt 2, Chapter 6 – PRINCIPLE 3 Remember that a person’s name is to that person the sweetest and most important sound in any language. – “If You Don’t Do This, You Are Headed for Trouble”

People love their own names. Make use of that. Continue reading

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Carnegie 05.2.2: How to Win Friends and Influence People: Pt 2, Chapter 5 – Smile – “A Simple Way to Make a Good First Impression”

5.2 Carnegie, How to Win Friends and Influence People – Part 2, Chapter 2 – Smile – “A Simple Way to Make a Good First Impression” In these early chapters, Carnegie is just laying out basic ground rules on how … Continue reading

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How to Win Friends and Influence People: Carnegie’s 3 “In a Nutshell Fundamental Techniques in Handling People”

Carnegie’s book begins with three fundamental techniques for handling people – 1/ don’t critize, 2/ give sincere appreciative, 3/ arouse an eager want. Part One: Fundamental Techniques in Handling People 1. If You Want to Gather Honey, Don’t Kick Over … Continue reading

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