Category Archives: Carnegie

Carnegie 16.3.07: PRINCIPLE 7 Let the other person feel that the idea is his or hers – How to Get Cooperation

Pages 196 – 201. If you’re working with a customer or business partner, it is always helpful if they personally support the new idea you’re pursuing.  If they are the initiator of the idea, if the idea is truly theirs … Continue reading

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Carnegie 15.3.06: PRINCIPLE 6 Let the other person do a great deal of the talking – The Safety Valve in Handling Complaints

Pages 190 – 195. Carnegie builds off Principle 5 – once the other party is saying “yes” – encourage them to talk.  Use your conversational skills to keep them going, and rather than lecture them about some topic important to … Continue reading

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Carnegie 14.3.05: PRINCIPLE 5 Get the other person saying “yes, yes” immediately – The Secret of Socrates

Pages 182 – 189. From a book chapter standpoint, Principle 5 flows logically after Principle 4.  We’re taught to begin in a friendly way, and now that guidance is further tightened.  Don’t just begin friendly – begin with a goal … Continue reading

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Carnegie 13.3.04: PRINCIPLE 4 Begin in a friendly way – A Drop of Honey

Pages 172 – 181. It’s easy to imagine a brash reader having finished the previous chapter and covered “Principle 3: Admit it if you are wrong” setting forth in a blaze of glory.  While thinking to themselves, “They’ll just admit … Continue reading

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Carnegie 12.3.03: PRINCIPLE 3 If you are wrong, admit it quickly and emphatically.- “If You’re Wrong, Admit It”

(Carnegie Video Short: If You’re Wrong, Admit It) Pages 164 – 171. Mistakes are often a constraint in developing a mutual understanding.  If two people think they are working towards a common goal and one person blocks that process by … Continue reading

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Carnegie 10.3.01: How to Win Friends and Influence People: Part 3, Chapter 10 – You can’t win an Argument

Pages 143 – 150. Carnegie teaches the reader in steps.  Here he is removing a negative tendency – if you disagree with someone, don’t wind up in an argument.  Later in other sections, he builds back up the positive things … Continue reading

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Carnegie 09.2.6: How to Win Friends and Influence People: Pt 2, Ch 9 – PRINCIPLE 6 Make the other person feel important—and do it sincerely. – How to Make People Like You Instantly

Appreciate people. Don’t pander. Continue reading

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Carnegie 07.2.4: How to Win Friends and Influence People – PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves.- An Easy Way to Become a Good Conversationalist

PRINCIPLE 4 Be a good listener. Encourage others to talk about themselves. Continue reading

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Carnegie 06.2.3: How to Win Friends and Influence People: Pt 2, Chapter 6 – PRINCIPLE 3 Remember that a person’s name is to that person the sweetest and most important sound in any language. – “If You Don’t Do This, You Are Headed for Trouble”

People love their own names. Make use of that. Continue reading

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Carnegie 05.2.2: How to Win Friends and Influence People: Pt 2, Chapter 5 – Smile – “A Simple Way to Make a Good First Impression”

5.2 Carnegie, How to Win Friends and Influence People – Part 2, Chapter 2 – Smile – “A Simple Way to Make a Good First Impression” Watch Instead: (Carnegie Video Shorts – Smile) In these early chapters, Carnegie is just … Continue reading

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